Misleader.org

National Customer Service Week
Provides companies with rewards, incentives and guidance to recognize service reps for National Customer Service Week (Oct. 2-6).
www.customerserviceweek.com/

Customer Service Week
Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year.
www.csweek.com/

Online Customer Service
Provides 24 hour online customer service for online businesses who lack in house resources. Test web sites and offer multilingual live support.
www.dmsupport.com/

Customer Service University
Provides keynote speaking, training and facilitation of customer service programs focusing on the theme, "Taking Service Outside the Boundaries." Training tools and facilitators' guides available.
www.customerserviceuniversity.com/

Customer Service Training-Guaranteed
Measure-X training will shows how to measure satisfaction and retain customers longer.
www.measure-x.com/

Customer Service Training and Articles
Customer service training and free articles.
www.proedgeskills.com/

Service Quality Institute
Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
www.customer-service.com/

Ineto Integrated Customer Communications
Offers fully-integrated phone, e-mail and internet communication management solution to e-businesses for better customer service.
www.ineto.com/

The Service Quality Department
Customer service consulting and training organization.
www.service-quality.com/

International Customer Service Association
Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links.
www.icsa.com/